Do you have questions? We may of already answered your question here. We are continually adding to the Frequently Asked Questions so this list is always changing. If we didn’t answer your question you can always use the Contact US form and we will try and answer your question.
Do you have Customer Service?
Of course! You can always ask us questions using the Contact US form.
Do you ship SD cards?
Sorry in order keep costs down we only allow downloads of the files directly to your computer.
Do you offer Returns?
Due to the nature of our fishing numbers once you download the file we have no way to ensure that you do not keep a copy of the numbers for your own use. If you want to see what our numbers look like and practice you can download one of our free files first.
Do you support anything else than GPX files?
Sorry we only supply GPX formatted files using Degrees and Decimal Minutes. We have found this to be the popular among GPS devices.
When will more locations in my area be available?
Fishing locations are added reguarly by our staff and our users. Our fishing locations come from a variety of sources and locations, hence why we are unable to predict the Country or Region the fishing locations are located in, until processing is complete.
What software do you use on your computer?
We use Garmin Basecamp™ which is free and available for both Windows and Mac.
How does the Rewards point work?
User’s earn reward points in the following manner:
-Rating a location.
-Adding a photo to a location.
-Adding a fishing location
-Adding a species to a location
-Adding a Structure to a location.
Free members can utilize their rewards to earn free subscriptions and subscribed users can either use their rewards on themselves or donate them to a friend in the form of a free subscription.
Do you support YouTube Channels?
Absolutely! Under my account you will find a Social Tab. Simply fill in the information and when you rate a spot and add a photo there will be a tag to view your channel.
What is the Follow Me feature?
Under your account there is a switch “On or Off” for Follow Me. If the switch is on people will be able to follow your adventures from the Ratings page and be notified anytime you add a new location.
How can I add my business profile to your site?
Under my Account click on the tab Business Profile. From there you can fill out the information and where and what you want to advertise on. When someone views the page you selected your business profile will appear.
Can I have a business profile as a Free User?
Of course you can but you will be limited to only 5 places to advertise where a subscriber gets 50 places to advertise.